Skip to content

Why won’t my Garmin device sync in app?

I can’t figure out why my Garmin device won’t sync in the app.

Update on GPSMAP® 16X3 Series

If your Garmin device is not syncing in the app, try the following steps to troubleshoot the issue. First, make sure your device is within range and has Bluetooth enabled. Next, ensure that your Garmin device is compatible with the mobile app you are using. Check for any software updates on both your Garmin device and the mobile app. If the issue persists, try restarting both devices and reconnecting them.

Insights into ECHOMAP™ Ultra 2

Garmin ECHOMAP™ Ultra 2 device

If your Garmin device won’t sync in the app, first ensure that both devices have Bluetooth turned on. Check that your Garmin device is in pairing mode and that the app is up to date. Restart both devices and try again. Make sure your Garmin device is within range of your mobile device.

If the issue persists, contact Garmin customer support for further assistance.

Chartplotter Series Overview

Model Screen Size Key Features
Garmin GPSMAP 86sci 3 inches Built-in BlueChart g3 coastal charts, inReach satellite communication, support for ActiveCaptain app
Garmin GPSMAP 78sc 2.6 inches Marine-friendly handheld with high-sensitivity GPS, color mapping, and support for BirdsEye Satellite Imagery
Garmin echoMAP Plus 94sv 9 inches Preloaded BlueChart g3 charts, Quickdraw Contours mapping software, and built-in Wi-Fi connectivity
Garmin ECHOMAP UHD 93sv 9 inches Ultra High-Definition ClearVu scanning sonar, preloaded LakeVu g3 inland maps, and support for Panoptix LiveScope sonar

Troubleshooting Tips

  • Check Internet Connection:
    • Ensure your device is connected to a stable Wi-Fi network or cellular data.
    • Restart your router or modem if necessary.
  • Update Garmin App:
    • Check for any available updates for the Garmin Connect app in the app store.
    • Update the app to the latest version to ensure compatibility with your device.
  • Restart Device:
    • Turn off your Garmin device and then turn it back on after a few seconds.
    • Restarting the device can help resolve any temporary software glitches.
  • Check Bluetooth Settings:
    • Make sure Bluetooth is enabled on both your Garmin device and the smartphone.
    • Disconnect and reconnect the devices to establish a new connection.
  • Clear App Cache:
    • Go to the settings of your smartphone and find the Garmin Connect app.
    • Clear the app cache to remove any corrupted data that may be causing sync issues.


Why is my Garmin device not syncing?

Your Garmin device may not be syncing due to outdated software or firmware. Ensure you have the latest version installed and try syncing via Garmin Express with a USB cable. Check for software updates as well.

How do I force my Garmin to sync?

To force your Garmin to sync, you need to initiate the sync from the device itself. Access the bluetooth menu on your watch and look for the “sync” option. If Bluetooth is not connected, make sure to connect first, then exit out of the menu and go back in to find the sync option.

Why does my Garmin keep failing to pair?

Your Garmin may keep failing to pair if the Nearby Devices Permission setting on your Android phone is disabled. Make sure to enable this setting to allow the Garmin Connect app to find your device during the pairing process.

Why does Garmin Sync fail?

Garmin Sync fails when the device is busy and the sync request times out. Trying to sync again at a later time usually resolves the issue.

Was this article helpful?