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PS4 Mic Not Working? Best Fixes Here!

If you’re struggling with your PS4 mic not working, check out the best fixes below.

Check the Hardware and Device

Image of a PS4 controller and headset plug.

If the hardware seems fine, it could be a software issue. Check the settings on the PlayStation 4 to ensure the microphone is selected as the input device. You may also need to adjust the volume levels or check for any mute settings that could be causing the issue.

If the microphone still isn’t working, try using it with another device to see if the problem is with the microphone itself. Test the microphone on a different device to rule out any hardware issues. You may also want to update the device driver or software on your PlayStation 4 to ensure compatibility with the microphone.

If all else fails, it may be time to seek additional technical support. Contact PlayStation support or visit online forums like Reddit for troubleshooting tips from other users.

Update Sound Card Driver

To update the sound card driver on your PS4, follow these steps:

1. Access the Settings menu on your PS4.

2. Navigate to Devices and then Audio Devices.

3. Select Output Devices and choose the correct one for your headphones.

4. Check if the sound card driver needs updating by going to the System Software Update section.

If updating the driver does not resolve the issue, you may need to troubleshoot further. Make sure your headphones are properly connected and that the sound card is selected as the output device. Additionally, ensure that the sound card driver is compatible with your operating system.

If you are still experiencing problems with your mic, consider reaching out to technical support for further assistance. Dust and debris can also cause issues with the sound card, so make sure to keep your PS4 clean to prevent any hardware malfunctions.

Check PS4 and PC Audio Settings

Platform Audio Settings
PS4 1. Go to Settings
2. Select Devices
3. Choose Audio Devices
4. Adjust the Microphone Level
PC 1. Right-click on the sound icon in the system tray
2. Select Recording devices
3. Choose your microphone
4. Set it as default
5. Adjust the microphone level

Troubleshoot Internet Connection

If you’re experiencing issues with your PS4 mic not working, there are a few troubleshooting steps you can try to resolve the problem.

First, check the physical connection of your mic to the controller. Make sure it is securely plugged in and not loose. Test the mic on another device to determine if the issue is with the mic itself or the PS4.

Next, check the settings on your PS4. Go to the Settings menu, then Devices, and Audio Devices. Make sure the input and output devices are set correctly.

If the issue persists, try restarting your PS4. Power it off completely, then turn it back on after a few minutes. This can sometimes resolve connection issues.

Additionally, make sure your PS4 software is up to date. Check for any system updates in the Settings menu under System Software Update.

Reset Controller and Restart PS4

Resetting the controller and restarting your PS4 can often resolve microphone issues. To reset the controller, press the small reset button on the back using a paperclip or similar tool. Once the controller is reset, connect it back to your PS4.

To restart your PS4, press and hold the power button until the system shuts down completely. Wait a few seconds, then press the power button again to turn it back on.

If your microphone still isn’t working after resetting the controller and restarting the PS4, check for any dust or debris blocking the microphone port. Clean it carefully with a soft brush or compressed air.

It’s also a good idea to check if the microphone is properly connected to the controller, and if the volume is turned up on both the controller and the console settings. If these steps don’t solve the issue, you may need to try a different microphone or contact Sony support for further assistance.

Troubleshoot Console Audio Settings

If your PS4 mic is not working, the issue may be related to the console’s audio settings. To troubleshoot this problem, follow these steps:

1. Check the microphone settings on your PS4: Go to Settings > Devices > Audio Devices and make sure the input and output devices are set correctly.

2. Adjust the microphone volume: Go to Settings > Devices > Audio Devices > Microphone Level and adjust the volume as needed.

3. Test the microphone on another device: To determine if the issue is with the microphone itself, try using it on a different device to see if it works.

If these steps do not resolve the issue, it may be necessary to reset the console’s audio settings or contact Sony for further assistance.

Replace with a Compatible PS4 Microphone

PS4 microphone plug

If your PS4 mic is not working, one of the best fixes is to replace it with a compatible microphone. Make sure the microphone you choose is specifically designed for use with a PS4 to ensure compatibility.

Here’s how to replace your PS4 microphone:

1. Remove the old microphone from the controller by gently pulling it out.
2. Insert the new compatible microphone into the controller’s mic port until it clicks into place.
3. Test the new microphone by speaking into it and checking if your voice is being picked up in-game or in party chat.

If the new microphone still isn’t working, try restarting your PS4 and checking the audio settings to ensure the microphone is selected as the input device. If the issue persists, there may be a problem with the controller itself or the PS4’s audio settings.

Consider reaching out to Sony support for further assistance or seeking advice from online forums such as Reddit for additional troubleshooting tips.

Frequently Asked Questions

Why does my PS4 mic not work?

Your PS4 mic may not be working due to a variety of issues. Ensure that the headset MIC switch is not set to “OFF” and try reconnecting the device. If the problem persists, try connecting the headset to a different controller or troubleshooting your device for any other potential issues.

How do I fix my muted mic on PS4?

To fix a muted mic on PS4, you can highlight your name and press the OPTIONS button to mute or unmute your microphone. In-game chat will be enabled, allowing you to communicate with others in the party. If you cannot hear the audio from the party or they cannot hear your voice, you can switch to party audio by selecting [Party Settings] > [Chat Audio].

Why does my headset not work on PS4?

Your headset may not be working on your PS4 because it is not turned on or paired with the wireless adaptor. Additionally, there could be more than one audio source connected to your console, so try disconnecting the other source. It’s also possible that the Headset Companion app needs updating.

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