In this article, I will discuss how to troubleshoot and fix connection issues when your Wifi is working but Ethernet is not.
Causes of Ethernet Malfunction
One common cause of Ethernet malfunction is a faulty Ethernet cable. Make sure to check that the cable is securely connected to both your computer and the router.
Another possible reason for Ethernet connection issues is outdated or corrupted device drivers. To fix this, navigate to the Device Manager on your computer and update the drivers for your network interface controller.
In some cases, the Ethernet adapter settings may be misconfigured, leading to connection problems. Check the adapter properties in your computer’s network settings to ensure they are set correctly.
If you recently made changes to your network settings or installed new software, it could be causing conflicts with your Ethernet connection. Consider reverting any recent changes to see if that resolves the issue.
Inspecting and Repairing Cable Damage
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Step 1:
- Check the Ethernet cable for any visible damage such as cuts, fraying, or kinks.
- If you notice any damage, replace the Ethernet cable with a new one.
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Step 2:
- Inspect both ends of the Ethernet cable for any bent or broken pins.
- If you find any damaged pins, carefully straighten them out or consider replacing the cable.
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Step 3:
- Test the Ethernet cable by connecting it to a different device to see if it works.
- If the cable works on another device, the issue may be with the original device’s Ethernet port.
Adjusting Ethernet and Network Settings
To adjust Ethernet and network settings, first, access the Control Panel on your computer. Look for the “Network and Sharing Center” or a similar option. Click on “Change adapter settings” to view all network connections on your device.
Right-click on the Ethernet connection you are having issues with and select “Properties.” Here, you can configure settings such as IP address, DNS server, and more.
If your Ethernet connection is disabled, right-click on it and choose “Enable.” If it’s already enabled but not working, try disabling and re-enabling it to refresh the connection.
Check the Device Manager for any issues with the network interface controller. Right-click on the controller and select “Update driver” to ensure you have the latest software.
If you are using a static IP address, make sure it is correct and matches your network configuration. You can also try setting it to obtain an IP address automatically.
If you are still experiencing issues, try restarting your computer and router. Sometimes a simple reboot can solve connectivity problems.
If you are using a personal computer, make sure the Ethernet cable is securely connected to both the computer and the router. You may also want to try using a different cable to rule out any hardware issues.
After making any adjustments, test your connection by opening a web browser and visiting a website. If the issue persists, consider seeking help from a professional or contacting your internet service provider for further assistance.
Troubleshooting Hardware and Software
If your Wi-Fi is working but your Ethernet connection is not, there are a few troubleshooting steps you can take to fix the issue.
First, check to make sure your Ethernet cable is securely plugged in to both your computer and your router. If it is plugged in properly and still not working, try restarting your computer and router.
If the issue persists, try updating your device drivers. Go to Device Manager, locate your network adapter, right-click on it, and select “Update driver.”
If updating the driver doesn’t work, try disabling and re-enabling the network adapter. Go to Device Manager, locate your network adapter, right-click on it, and select “Disable.” Then right-click on it again and select “Enable.”
If none of these steps fix the issue, there may be a problem with your Ethernet port. Try using a different Ethernet port on your router, or try using a different Ethernet cable.
If all else fails, you may need to contact your internet service provider or a professional to help diagnose and fix the issue.
Updating and Reinstalling Drivers
To update and reinstall drivers, first identify the specific driver causing the issue. You can do this by accessing the Device Manager in your operating system. Right-click on the Start button and select Device Manager.
Once in the Device Manager, locate the driver related to your Ethernet connection. Right-click on the driver and select “Update driver” to search for updates online. If no updates are found, right-click on the driver again and select “Uninstall device.”
After uninstalling the driver, restart your computer. Windows will automatically reinstall the driver upon booting up. If the driver is not automatically installed, you can download it from the manufacturer’s website and install it manually.
If updating or reinstalling the driver does not resolve the issue, try using a USB flash drive to transfer the driver from another device. This can help if your Ethernet connection is not working to download the driver directly.
Resetting Network and Router Configurations
To reset network and router configurations, you can start by restarting your router and modem. Simply unplug them from the power source, wait for about 30 seconds, and then plug them back in. This can often resolve connectivity issues.
If that doesn’t work, you can try to reset your network settings on your computer. In Windows, you can do this by going to the Control Panel, selecting Network and Sharing Center, and then clicking on “Change adapter settings.” Right-click on your network connection and select “Disable,” then right-click again and select “Enable.”
Another option is to reset your router to its factory settings. This can usually be done by pressing a small reset button on the router itself. Keep in mind that this will erase any custom settings you have configured, so make sure to write them down beforehand.
If you are still experiencing issues, you may need to update your network drivers. Go to the Device Manager, find your network adapter, right-click on it, and select “Update driver.” You can also download the latest drivers from the manufacturer’s website and install them manually.
FAQs
Why is my Wi-Fi working but my Ethernet is not working?
Your Wi-Fi is working, but your Ethernet is not working. Have you tried connecting the Ethernet cable to another port on your router? It’s possible that your ISP has a security configuration in place on your router’s Ethernet ports that needs to be disabled, so you may need to contact them to report the issue.
How do I fix my Ethernet connection?
To fix your Ethernet connection, ensure the Ethernet cable is securely plugged into both your router and Windows 10 PC. Additionally, try restarting your modem and wireless router to establish a new connection with your ISP.
Why am I not getting internet through my Ethernet cable?
You are not getting internet through your Ethernet cable because there may be temporary issues with the connection. Try disabling and re-enabling the Ethernet adapter, checking for loose connections, and inspecting the cable for damage.
