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Fix The Default Gateway Is Not Available Error – Troubleshooting Tips

Are you experiencing the “Default Gateway Is Not Available” error on your computer? Here are some troubleshooting tips to help you fix this issue.

Run Network Adapter Troubleshooter

To run the Network Adapter Troubleshooter in Windows, follow these steps:

1. Press the Windows key + I to open the Settings menu.
2. Select “Update & Security” and then click on “Troubleshoot” in the left-hand pane.
3. Scroll down and click on “Internet Connections” under “Find and fix other problems.”
4. Click on “Run the troubleshooter” and follow the on-screen instructions to diagnose and fix any network adapter issues.

This tool can help identify and resolve common connectivity problems, including the “Default Gateway Is Not Available” error. If the troubleshooter is unable to fix the issue, you may need to check your router settings, update your network adapter drivers, or reset your TCP/IP stack.

By running the Network Adapter Troubleshooter, you can quickly troubleshoot and resolve network connectivity issues on your Windows computer.

Check Network Connections

You can also check network connections by right-clicking on the network icon in the system tray and selecting “Open Network and Sharing Center“. Here, click on your active network connection and then select “Details” to view your network information, including the Default Gateway. If the Default Gateway is missing or incorrect, you may need to reset your network settings or contact your Internet Service Provider for assistance.

Update Network Adapter Drivers

Network adapter icon

1. Open Device Manager by pressing Windows key + X and selecting Device Manager.

2. Expand the Network adapters category and right-click on your network adapter.

3. Select Update driver and choose to search automatically for updated driver software.

4. If Windows doesn’t find any updates, you can visit the manufacturer’s website to download and install the latest driver manually.

Updating network adapter drivers can help resolve issues like “The Default Gateway Is Not Available” error by ensuring that your network connection is functioning properly. Make sure to restart your computer after updating the drivers to apply the changes.

Change Power Management Settings

1. Right-click on the Start button and select Power Options.
2. Click on Change plan settings next to your current power plan.
3. Choose Change advanced power settings.
4. In the Power Options window, expand the Sleep section.
5. Set both the On battery and Plugged in options to Never for Allow hybrid sleep and Hibernate after.
6. Click Apply and then OK to save the changes.
7. Restart your computer for the changes to take effect.

Reset TCP/IP Stack

To reset the TCP/IP stack on your Windows computer:

1. Open the Command Prompt by searching for “cmd” in the Windows search bar.
2. Right-click on Command Prompt and select “Run as administrator” from the context menu.
3. In the Command Prompt window, type the following command and press Enter: netsh int ip reset
4. After the command has been executed, restart your computer for the changes to take effect.

Resetting the TCP/IP stack can help fix connectivity issues such as “The Default Gateway Is Not Available” error. This process will reset your network settings to their default configurations, resolving any glitches that may be causing the issue. If the error persists after resetting the TCP/IP stack, you may need to further troubleshoot your network settings or seek professional assistance.

Temporarily Disable Antivirus Software

First, right-click on the antivirus software icon located on the system tray in the bottom right corner of your screen.

Next, select the option to disable the antivirus software from the context menu that appears.

If you are unable to find this option, you can also open the antivirus software application and look for a disable or turn off option within the settings menu.

Once the antivirus software has been disabled, check to see if the “Default Gateway is Not Available” error has been resolved.

Remember to enable the antivirus software once you have finished troubleshooting to ensure your computer is protected from any potential threats.

If disabling the antivirus software does not resolve the issue, you may need to explore other troubleshooting options.

Perform a Clean Boot Configuration

  • Press Windows + R keys to open the Run dialog box.
    • Type msconfig and press Enter to open System Configuration.
  • Go to the Services tab and check the box that says “Hide all Microsoft services”.
  • Click on Disable all to disable all third-party services.
  • Go to the Startup tab and click Open Task Manager.
    • Disable all startup items by selecting them and clicking Disable.
  • Close Task Manager and click OK in System Configuration.
  • Restart your computer and check if the issue is resolved.

Hard Reset Router

If you are encountering “The Default Gateway Is Not Available” error on your Windows computer, one troubleshooting tip is to hard reset your router. To do this, locate the power button on your router and press it for about 10 seconds until the device restarts.

After performing a hard reset on your router, wait for a few minutes for it to fully reboot and establish a connection with your computer. This process can help resolve connectivity issues caused by glitches or network disruptions.

If the error persists after resetting your router, you may need to check other network components or settings for potential issues. Remember to also check for any recent Windows Updates that could be affecting your network connection.

Update Router Firmware

To update your router firmware, access the router’s admin panel by entering the router’s IP address into your web browser. Check for any available firmware updates within the router settings. If an update is available, download and install it following the provided instructions.

After updating the firmware, restart both your router and computer to ensure the changes take effect. If the “Default Gateway Is Not Available” error persists, try resetting your router to its default settings. This can often resolve connectivity issues.

Additionally, make sure your network adapter drivers are up to date. You can do this by accessing Device Manager in Windows and checking for any available updates. If all else fails, contact your Internet service provider for further assistance.


How do I fix the default gateway is not available?

To fix the “default gateway is not available” issue, you can try checking network connections, disabling or uninstalling antivirus software, updating network adapter drivers, performing a clean boot configuration, changing power management settings, resetting TCP/IP stack, disabling VPN, and updating the firmware of the router.

Why is my Wi-Fi not getting the default gateway?

Your Wi-Fi is not getting the default gateway because the system cannot find it, possibly leading to disconnection issues. To resolve this, consider resetting the TCP/IP stack, checking your firewall settings, disabling energy-saving features for your network adapter, or updating drivers as needed.

Why won’t my gateway connect to the internet?

Your gateway may not be connecting to the internet because it is not properly connected to your local network. Try rebooting the gateway by unplugging it for a few seconds and plugging it back in. After waiting a minute or two, manually update the status in the app to see if it connects.

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