Have you ever encountered the frustrating message “Something happened Your PIN isn’t available” on your device?
Reset or Update Your PIN
First, click on the Start button and then select Settings.
Next, choose Accounts and then click on Sign-in options.
Under the “PIN” section, click on Change to update your current PIN or Remove to reset it completely.
Follow the on-screen instructions to set up a new PIN or remove the existing one.
If you are unable to reset your PIN through the above steps, you can also try booting into Safe Mode and then logging in with your Microsoft account to reset the PIN.
Alternatively, you can perform a System Restore to revert your system back to a previous state where the PIN was working correctly.
Make sure to keep your system updated with the latest Windows updates to prevent any issues with your PIN in the future.
Using Account Password for Login
If you are experiencing issues with your PIN not being available for login, you can try using your account password instead. This can help you access your computer and troubleshoot the problem.
To use your account password for login, follow these steps:
1. On the login screen, click on “Sign-in options” below the PIN field.
2. Choose “Password” from the drop-down menu.
3. Enter your account password in the password field.
4. Click “Sign in” to access your computer using your account password.
Using your account password for login can be a temporary solution while you troubleshoot the issue with your PIN. Once you have access to your computer, you can investigate the reason why your PIN is not available and take appropriate steps to fix it.
Remember to always keep your password secure and avoid sharing it with others. If you suspect that your computer may be compromised by malware or other security threats, consider running a full system scan and implementing additional security measures to protect your data.
By using your account password for login, you can bypass the issue with your PIN and continue using your computer as usual. If the problem persists, you may need to seek further assistance from Microsoft support or a professional technician to resolve the issue.
Address System and Software Issues
- Restart your computer:
- Click on the Start button and select Restart.
- Wait for the computer to reboot and see if the issue is resolved.
- Run Windows Update:
- Click on the Start button and type Windows Update in the search bar.
- Select Check for updates and follow the on-screen instructions to install any available updates.
- Check for malware:
- Open Windows Security by clicking on the Start button and typing Windows Security.
- Select Virus & threat protection and run a Full scan to check for malware.
- Reset your PIN:
- Click on the Start button and go to Settings.
- Select Accounts and then Sign-in options.
- Under Windows Hello PIN, select I forgot my PIN and follow the on-screen instructions to reset your PIN.
Comprehensive Troubleshooting Steps
If you encounter the error message “Something happened and your PIN isn’t available” on your Windows 10 or Windows 11 computer, try the following troubleshooting steps to resolve the issue.
1. Restart your computer: Sometimes a simple reboot can fix the problem. Restart your computer and see if the issue persists.
2. Sign in using Safe Mode: Boot your computer into Safe Mode and try signing in. If you can sign in successfully, the issue might be related to a third-party software causing the problem.
3. Check your Microsoft account: Make sure your Microsoft account is active and there are no issues with it. You can try signing in to another device to verify if the account is working properly.
4. Perform a System Restore: If the issue started recently, you can try using System Restore to revert your computer to a previous state where the PIN was working.
5. Update Windows: Make sure your Windows operating system is up to date. Sometimes, installing the latest updates can fix bugs and errors related to the PIN feature.
6. Reset your PIN: If none of the above steps work, you can try resetting your PIN through the Control Panel or Settings menu.
F.A.Qs
How to fix PIN error?
To fix a PIN error, you can try creating the PIN again as errors may resolve themselves. Additionally, you can sign out, sign back in, and attempt to create the PIN, reboot the device before trying again, or unjoin the device from Microsoft Entra ID, rejoin, and then create the PIN.
Why is Windows 11 not accepting my PIN?
Windows 11 may not be accepting your PIN due to a corruption in the Windows Hello settings. Renaming the NGC folder using the command prompt can remove all PIN settings and potentially fix the issue.
Why is Windows not recognizing my PIN?
Windows is not recognizing your PIN because you may be entering the wrong PIN. Try resetting your PIN while ensuring your computer is connected to the internet.