Dealing with a PS4 that randomly ejects discs can be frustrating. Here are some solutions to help fix the issue.
Troubleshooting Unwanted Disc Ejection
If your PS4 is randomly ejecting discs, there are a few troubleshooting solutions you can try to fix the issue.
1. Check for any loose screws: Sometimes, a loose screw can cause the disc ejection problem. Make sure that all screws on your PS4 are securely tightened.
2. Clean the disc drive: Dust and debris can sometimes cause the disc ejection problem. Use a can of compressed air to clean out the disc drive and remove any build-up.
3. Rebuild the database: Sometimes, a corrupted database can cause the disc ejection problem. To rebuild the database, turn off your PS4, then press and hold the power button until you hear a second beep.
If these solutions don’t work, you may need to contact Sony Interactive Entertainment for further assistance.
Manual Eject Screw Adjustment
| Step | Instructions |
|---|---|
| 1 | Turn off your PS4 and unplug it from the power source. |
| 2 | Locate the manual eject screw on the PS4. It is usually located near the disc drive. |
| 3 | Using a screwdriver, carefully turn the manual eject screw clockwise to tighten it. |
| 4 | Plug in your PS4 and turn it on to see if the issue has been resolved. |
If adjusting the manual eject screw does not fix the issue, you may need to try other solutions such as cleaning the disc drive or updating the system software. If the problem persists, it may be a hardware issue and you should contact Sony for further assistance.
Power Cycle and System Software Update
If your PS4 is randomly ejecting discs, try power cycling and updating the system software to fix the issue.
Power Cycle: Turn off the PS4 completely by holding down the power button for at least 7 seconds. Unplug the power cord from the console and wait for about 3 minutes. Plug the power cord back in and turn on the PS4 to see if the problem persists.
System Software Update: Make sure your PS4 is connected to the internet. Go to Settings > System Software Update and check for any available updates. Download and install the updates to ensure your system is running the latest software version.
If power cycling and updating the system software does not resolve the disc ejecting issue, you may need to contact Sony Interactive Entertainment for further assistance.
Remember to keep your PS4 in a well-ventilated area to prevent overheating, as heat can sometimes cause hardware malfunctions.
Professional Assistance and Care Tips
- Check for external factors:
- Make sure there are no obstructions blocking the disc drive.
- Keep the PS4 in a well-ventilated area to prevent overheating.
- Update system software:
- Go to Settings, then System Software Update to ensure the PS4 is running on the latest version.
- Restart the PS4 after updating the software.
- Reset the PS4:
- Turn off the PS4 completely and unplug it from the power source.
- Wait for a few minutes before plugging it back in and turning it on.
- Contact Sony Support:
- If the issue persists, reach out to Sony Support for further assistance or repair options.
- Provide them with details about the problem and any troubleshooting steps you’ve already taken.
F.A.Qs
Why does my PS4 eject the disc randomly?
Your PS4 ejects the disc randomly because the rubber grips on the underside of the console heat up during gameplay and trigger the eject button located above it. Removing these grips and placing the console on its side instead of flat should solve the issue.
Why is my PS4 ejecting discs in the middle of the game?
My PS4 is ejecting discs in the middle of the game.
Why does my PS4 beep 3 times when I try to eject a disc?
When your PS4 beeps 3 times when you try to eject a disc, it may be due to system software issues such as a corrupt update or system file. Repairing or reinstalling the software may help resolve the problem.
How do I fix my PS4 disc reader?
To fix your PS4 disc reader, you can try these steps:
– Make sure there isn’t a disc in your PS4.
– Reboot your PS4.
– Use the manual eject screw.
– Clean your video game disc or DVD.
– Try a different game or movie.
– Rebuild your PS4 database from safe mode.
– Clean the interior of your PS4 disc drive.
