Skip to content

Access Print Queue and Fix Stuck Print Jobs

In this article, I will discuss how to access the print queue and fix stuck print jobs.

Operating Systems Compatibility

Operating System Compatibility
Windows 10 Compatible
Windows 8.1 Compatible
Windows 7 Compatible
macOS Catalina Compatible
macOS Mojave Compatible
macOS High Sierra Compatible
Linux Ubuntu Compatible

Understanding Print Drivers and Queues

To access print queues and fix stuck print jobs, you first need to understand print drivers and how they interact with the printing process. Print drivers are software that allows your computer to communicate with the printer and translate the data into a format that the printer can understand.

Print queues are lists of print jobs waiting to be processed by the printer. When a print job gets stuck in the queue, it can prevent other jobs from printing. To access the print queue on Windows, simply click on the Start menu, then select “Devices and Printers,” and double-click on your printer to view the print queue.

If you have a stuck print job, you can try cancelling it from the print queue by right-clicking on the job and selecting “Cancel.” If the job won’t cancel, you may need to restart the print spooler service. To do this, press the Windows key + R, type “services.msc,” find the Print Spooler service, right-click on it, and select “Restart.”

Managing and Troubleshooting Print Components

  • Open the Control Panel by pressing Windows Key + X and selecting Control Panel.
  • Click on Devices and Printers to view all connected printers.
  • Right-click on the printer with the stuck print job and select “See what’s printing.”
  • Click on the print job you want to cancel and select “Cancel.”
  • Click on the printer menu and select “Cancel All Documents” to clear the entire print queue.

Restart Print Spooler Service

  • Open Command Prompt by pressing Windows Key + X and selecting Command Prompt (Admin).
  • Type ‘net stop spooler’ and press Enter to stop the Print Spooler service.
  • Type ‘net start spooler’ and press Enter to start the Print Spooler service again.
  • Check if the stuck print jobs have been cleared by trying to print a test page.

Tools and Solutions for Print Issues

Printer with a jammed paper.

To access the print queue and fix stuck print jobs, you can follow these steps:

First, open the Control Panel on your computer. Then, navigate to Devices and Printers.

Find your printer in the list of devices and right-click on it. Select “See what’s printing” from the drop-down menu.

A window will open showing the print queue. Here you can pause, resume, or cancel print jobs as needed.

If a print job is stuck, try deleting it from the queue by right-clicking on it and selecting “Cancel.”

You can also try restarting the Print Spooler service by opening the Services application, finding Print Spooler, and clicking on Restart.


How do I find my printer queue?

To find your printer queue, you can go to Start, then Settings, then select Bluetooth & devices, and finally click on Printers & scanners. From there, choose your printer from the list and select Open print queue to view what’s currently printing and the upcoming print order.

How do I clear my printer queue?

To clear your printer queue, you need to open the “Printers & scanners” menu, access the print queue, and then delete the desired print job.

Why is my printer in queue but not printing?

Your printer is in queue but not printing because the print job may have gotten stuck due to various reasons such as a power outage, low ink, no paper, a paper jam, or interference by third-party firewall software.

Was this article helpful?