In my experience, resolving Outlook not accepting password can be frustrating. Here are the top 10 ways to troubleshoot and fix this issue.
Verify Your Internet Connection
Open a web browser and try loading a website to see if you have an internet connection. If the page loads, your internet connection is working. If not, try resetting your modem or router.
Check your network settings to ensure they are configured correctly. Make sure your computer is connected to the correct network and that the settings match those of other devices that are able to connect.
If you are still having trouble, contact your internet service provider for further assistance. A stable internet connection is essential for Outlook to accept passwords successfully.
Confirm Your Username and Password
Confirm Your Username and Password: Double-check that you are entering the correct username and password in Microsoft Outlook. Make sure that Caps Lock is not accidentally on and that there are no typographical errors in your credentials. If you are using a mobile app, ensure that you are using the correct login information. If you are still facing issues, try resetting your password through your Microsoft account. Always confirm your username and password before attempting to log in to resolve Outlook not accepting password errors.
Assess Your Account Status
Assess your account status by first ensuring that your password is correct. Double-check for any typographical errors and make sure that Caps Lock is not accidentally turned on. If you are still facing issues, try resetting your password through your email provider’s website. It is also helpful to clear the cache on your email client to resolve any authentication issues.
Make sure to update your password in the Control Panel if you are using a Windows operating system.
Update Outlook and Password
To update your Outlook and password, start by opening Microsoft Outlook on your computer. Click on “File” in the top left corner, then select “Account Settings” and choose “Account Settings” again from the drop-down menu. Next, select your email account and click on “Change. ” Enter your new password in the appropriate field and click “Next” to save the changes.
Finally, click “Finish” to complete the process.
Enable Two-Factor Authentication
Enable Two-Factor Authentication: To enhance the security of your Outlook account, enable Two-Factor Authentication. This will require an additional verification step beyond just entering your password. Go to your account settings and find the option to enable Two-Factor Authentication. Follow the prompts to set it up, usually involving a code sent to your phone or email for verification. By enabling this feature, you can add an extra layer of protection to your Outlook account and prevent unauthorized access.
Make sure to keep your authentication methods secure and up to date for maximum security.
Clear Cached Credentials
- Clear cached credentials from Windows Credential Manager
- Update Outlook to the latest version
- Check for any system updates
- Disable any VPN or proxy settings
- Reset your Outlook password
- Check if your account has two-factor authentication enabled
- Ensure that your internet connection is stable
- Remove and re-add your email account in Outlook
- Run the Microsoft Support and Recovery Assistant tool
- Contact your email provider for further assistance
Adjust Email Account Settings
To adjust your email account settings in Outlook, first open the application on your computer. Next, navigate to the “File” tab and select “Account Settings.” From there, choose the email account you want to adjust and click on “Change.”
Here, you can update your password by entering the new one in the provided field. Make sure to double-check for any typographical errors and ensure that your password meets the required criteria. Once done, click “Next” and then “Finish” to save the changes.
If Outlook is still not accepting your password, try clearing the cache on your computer. To do this, go to the Control Panel in your Windows operating system and select “Mail.” From there, click on “Show Profiles” and choose the profile associated with your email account.
Delete the profile and then recreate it by following the on-screen instructions. This can sometimes resolve login issues and allow Outlook to accept your password without any further problems.
Disable Antivirus or Firewall Temporarily
To resolve Outlook not accepting password, one of the top 10 ways is to disable antivirus or firewall temporarily. Sometimes, these security programs can block Outlook from accessing the server, causing login issues. By temporarily disabling them, you can check if they are the cause of the problem.
Repair Outlook PST Data File
1. Close Outlook and go to the Control Panel.
2. Search for “Mail” and open the Mail (Windows) settings.
3. Click on “Show Profiles” and select the profile with the issue.
4. Click on “Properties” and then “Data Files.”
5. Select the Outlook data file (PST) causing the problem.
6. Click on “Settings” and then “Compact Now” to repair the PST file.
7. Once the process is complete, reopen Outlook and check if the issue is resolved.
Create a New Outlook Profile
To create a new Outlook profile, open Control Panel and search for Mail (Windows). Click on it and then select Show Profiles. Click on Add and enter a name for the new profile. Select Manual setup and choose the appropriate account type. Enter your email address and password, then follow the on-screen instructions to complete the setup.
This can help resolve issues with Outlook not accepting your password.
Disconnect Microsoft Account from Office Apps
To disconnect your Microsoft Account from Office Apps, follow these steps:
1. Open any Office App such as Word or Excel.
2. Click on File in the top left corner.
3. Select Account from the menu.
4. Under User Information, click on Sign Out to disconnect your Microsoft Account.
Frequently Asked Questions
Why is my Outlook not recognizing my password?
Your Outlook may not recognize your password if your account has been locked or suspended. Verify your account status on your email provider’s website and reset your password if necessary.
Why does Outlook keep rejecting my password?
Outlook keeps rejecting your password because passwords are case sensitive, so make sure your “Caps Lock” is not engaged when entering it. Sometimes even when you’re pressing the correct keys, you may not be typing the actual password.
Why is Outlook asking for my password again and again?
Outlook is asking for your password again and again because there may be an issue with your Outlook profile. Launching Outlook in Safe Mode can help reset your profile and potentially resolve the login prompt issue.
Why does it keep saying enter password for Outlook account?
It keeps saying “enter password for Outlook account” because the Logon network security setting on the Security tab of the Microsoft Exchange dialog box may be set to a value other than Anonymous Authentication.