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PS4 NP-39226-2 Error Code Help

Looking for help with the PS4 NP-39226-2 error code?

Table of Contents

Common Error Codes and Solutions

  • Restart PS4

    • Press the Power button on the PS4 to turn it off completely.
    • Wait for a few minutes before turning the PS4 back on.
    • Check if the error code NP-39226-2 still appears.

  • Update PS4 System Software

    • Go to Settings on the PS4 home screen.
    • Select System Software Update and follow the on-screen instructions.
    • Once the update is complete, restart the PS4 and check for the error code NP-39226-2.

  • Check Internet Connection

    • Ensure your PS4 is connected to a stable internet connection.
    • Restart your modem/router and reconnect the PS4 to the internet.
    • Test the connection by opening a web browser on the PS4.

Firmware Update and Hardware Checks

PlayStation console with update screen

To resolve the PS4 NP-39226-2 error code, the first step is to ensure that your firmware is up to date. To do this, go to Settings on your PlayStation 4, then select System Software Update to check for any available updates. If there is an update available, make sure to download and install it to see if it resolves the error code.

Next, it’s important to perform hardware checks to ensure that there are no issues causing the error code. Check all cables and connections to make sure everything is properly connected. If you are using a wired connection, make sure the Ethernet cable is securely plugged in. If you are using a wireless connection, try restarting your router and modem to see if that helps.

If you are still experiencing the NP-39226-2 error code after updating the firmware and checking the hardware, you may need to rebuild the database on your PlayStation 4. To do this, turn off your PS4 completely, then press and hold the power button until you hear two beeps. This will boot your PS4 in safe mode. From there, select Option 5: Rebuild Database and follow the on-screen instructions.

If the error code persists after rebuilding the database, you may need to initialize your PS4 to factory settings. Keep in mind that this will erase all data on your console, so be sure to back up any important files before proceeding. To initialize your PS4, go to Settings, then select Initialization and choose Initialize PS4.

If none of the above steps resolve the NP-39226-2 error code, you may need to contact Sony support for further assistance. They will be able to provide more specific troubleshooting steps based on your individual situation. Remember to provide them with as much information as possible, including any error messages you have received and the steps you have already taken to try and resolve the issue.

Recovery and Factory Reset Tips

Tip Description
Reboot PS4 Try restarting your PS4 to see if the error is resolved.
Rebuild Database Go to Safe Mode and select the “Rebuild Database” option to fix corrupted data.
Initialize PS4 If all else fails, you may need to perform a factory reset to resolve the error.

Contacting PlayStation Support

If you are experiencing the PS4 NP-39226-2 error code and need assistance, your best option is to contact PlayStation Support for help. Here’s how you can get in touch with them:

1. Visit the PlayStation Support website: Go to the official PlayStation website and navigate to the Support section. Here, you will find various resources and tools to help you troubleshoot your issue.

2. Look for the error code: Search for the specific error code NP-39226-2 on the PlayStation Support website. You may find a troubleshooting guide or FAQ that can help you resolve the issue on your own.

3. Contact PlayStation Support: If you are unable to resolve the error on your own, reach out to PlayStation Support for assistance. You can contact them via phone, email, or live chat, depending on your preference.

4. Provide relevant information: When contacting PlayStation Support, be sure to provide them with as much detail as possible about the error you are experiencing. This will help them diagnose the issue more quickly and accurately.

5. Follow their instructions: Once you have contacted PlayStation Support, follow any instructions they provide to troubleshoot and resolve the error code NP-39226-2. They may ask you to perform certain steps or provide additional information to help resolve the issue.


How do I fix my PS4 cannot verify license?

To fix the issue of a PS4 not being able to verify the license, you should first ensure that your console is connected to the internet. Then go to settings, followed by account management, to address the problem.

How to fix your PS4 when it says an error has occurred?

To fix your PS4 when it says an error has occurred, you can try restarting the console by holding down the power button for about 10-15 seconds until you hear a second beep. Make sure your controller is connected and charged, then press the PlayStation button to reboot the system.

How to fix cannot connect to the server to verify the licence?

To fix the issue of not being able to connect to the server to verify the license, you can try restarting your device, checking your internet connection, and ensuring that the server is operational. If these steps do not work, you can contact PlayStation support for further assistance.

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