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Fix Touchpad Problems: My Touchpad Won’t Work

Having trouble with your touchpad not working? Let’s troubleshoot and fix those problems.

Assess If Entire Computer Is Frozen

If the computer is not frozen, the problem may be specific to the touchpad. Restarting the touchpad driver can often fix touchpad problems. To do this, press Ctrl + Alt + Delete on your keyboard to open the task manager. Look for the touchpad driver under the “Processes” tab, right-click on it, and select “End task.” Then, restart your computer to see if the touchpad is working again.

If restarting the touchpad driver does not solve the issue, you may need to update the touchpad driver. Go to the device manager by right-clicking on the Windows icon in the bottom left corner of your screen and selecting “Device Manager.” Look for the touchpad driver under the “Mice and other pointing devices” section, right-click on it, and select “Update driver.” Follow the on-screen instructions to complete the update.

If updating the touchpad driver does not work, you may need to reinstall the driver. First, uninstall the current touchpad driver by right-clicking on it in the device manager and selecting “Uninstall device.” Then, restart your computer and Windows will automatically reinstall the driver. Check if the touchpad is working properly after the reinstallation.

If none of these solutions fix the touchpad problem, there may be a hardware issue with the touchpad itself. In this case, you may need to contact the manufacturer of your laptop (such as Asus) for further assistance or consider taking your laptop to a professional for repair.

Verify Touchpad Is Enabled

Touchpad settings menu

To verify if your touchpad is enabled, first check the taskbar for any touchpad icon. If you see one, it indicates that the touchpad is enabled. If not, try the following steps:

1. Press the Windows key + I to open the Settings menu.
2. Click on Devices.
3. Select Touchpad from the left sidebar.
4. Look for an option to enable the touchpad and make sure it is toggled on.

If you do not see the touchpad option in the Settings menu, try the following:

1. Press the Windows key + X to open the context menu.
2. Select Device Manager.
3. Look for your touchpad under “Mice and other pointing devices.”
4. Right-click on the touchpad and select Enable.

If your touchpad is still not working after following these steps, consider checking for any driver updates for your touchpad. You can do this by:

1. Pressing the Windows key + X to open the context menu.
2. Select Device Manager.
3. Locate your touchpad under “Mice and other pointing devices.”
4. Right-click on the touchpad and select Update driver.

If you have an Asus laptop, you may need to update the I²C drivers for your touchpad. You can do this by:

1. Pressing the Windows key + X to open the context menu.
2. Select Device Manager.
3. Expand the “System devices” section.
4. Look for any I²C devices and update the drivers if needed.

If you’re still experiencing issues with your touchpad, consider seeking help from a professional or posting on forums like Reddit for further assistance.

Adjust Touchpad Settings

  • Open Control Panel
    • Click on the Start menu and type “Control Panel” in the search bar.
    • Select “Control Panel” from the search results.
  • Click on Hardware and Sound
    • Once in Control Panel, click on “Hardware and Sound.”
  • Click on Mouse
    • Find the “Mouse” option and click on it.
  • Adjust Touchpad Settings
    • Within the Mouse settings, navigate to the “Touchpad” tab.
    • Here you can adjust settings such as sensitivity, scrolling, and tapping.
  • Apply Changes
    • After making adjustments, click “Apply” or “OK” to save the changes.

Update or Reinstall Drivers

Right-click on your touchpad driver and select “Update driver.” Choose to search automatically for updated driver software. If there are updates available, follow the on-screen instructions to install them.

If updating the driver doesn’t fix the issue, you may need to reinstall the driver. Right-click on the touchpad driver in Device Manager and select “Uninstall device.” Restart your computer and the driver will be automatically reinstalled.

If you’re still experiencing touchpad problems, you can try downloading the latest driver from the manufacturer’s website. Go to the manufacturer’s website and search for the appropriate driver for your touchpad model. Download and install the driver following the instructions provided.

Another option is to use a driver update tool to automatically scan for and install the latest drivers for your touchpad. These tools can help ensure that all your drivers are up to date and compatible with your system.

If you’re unsure about which driver to install or how to update/reinstall the driver, consider seeking help from a professional or posting on forums like Reddit for assistance from the community.

Investigate Possible Hardware Issues

Possible Hardware Issues Instructions
Loose connection Check the connection between the touchpad and the motherboard. If it is loose, reattach it securely.
Driver issues Update or reinstall the touchpad drivers. Sometimes outdated or corrupted drivers can cause touchpad issues.
Physical damage Inspect the touchpad for any physical damage such as cracks or broken parts. If damaged, consider replacing the touchpad.
Hardware malfunction Test the touchpad on another device to see if it works. If it doesn’t work on another device, it may be a hardware malfunction.

FAQs

How do I fix my touchpad not working?

To fix your touchpad not working, you can try restarting your system, checking for dirt, disconnecting Bluetooth devices, double-checking wireless connections, enabling the touchpad, and updating your laptop drivers.

How do I fix my touchpad button not working?

To fix your touchpad button not working, you can try updating or reinstalling your touchpad drivers in Device Manager. Simply enter “Device Manager” in the search bar on the taskbar and select Device Manager to access the necessary options.

How do I unfreeze my touchpad?

To unfreeze your touchpad, look for the touchpad icon key on your laptop (usually F5, F7, or F9) and press it. If that doesn’t work, try pressing this key along with the “Fn” key located at the bottom of your laptop.

How do you reset the touchpad?

To reset the touchpad, you can access the settings in Windows 10 by going to Devices and then Touchpad. Look for the option to reset your touchpad and click on the reset button to restore it to the default settings.

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