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Fix My Cursor Not Working: Laptop Mouse & Touchpad Solutions

Having trouble with your laptop cursor not working? Here are some solutions for both mouse and touchpad issues.

Restart Your Computer

Click on the Start menu and select the restart option. Allow your laptop to fully power off and then turn it back on.

After the restart, check to see if the cursor is functioning properly. If not, you may need to update your device driver or adjust your system settings for the touchpad or mouse.

If you are using a Mac, you can restart your computer by clicking on the Apple menu and selecting restart.

Ensure Proper Connection and Power Source

To ensure your laptop cursor is working properly, start by checking the connection and power source. Make sure your laptop is plugged in or has a fully charged battery. If using a wireless mouse, ensure it’s properly connected via Bluetooth or USB.

Check the connection of your mouse or touchpad to your laptop. Make sure the USB or Bluetooth connection is secure.

If your cursor is still not working, try restarting your laptop or updating your device drivers. For Windows 10 users, you can check and update your drivers through the Device Manager in the Control Panel.

Go to the Device Manager in your Control Panel and update your mouse or touchpad drivers.

If you’re using a Mac, check your system settings for any updates or changes that may be affecting your cursor. Sometimes a simple restart or system update can solve the issue.

Re-enable the Touchpad

To re-enable the Touchpad on your laptop, first, make sure you are on the Windows 10 operating system. Go to the Start menu and search for “Device Manager. ” Once there, locate the Touchpad in the list of devices and right-click on it. Select “Enable” from the context menu that appears. If you are using a Mac, go to the Apple menu and open “System Preferences.

” Click on “Trackpad” and then check the box next to “Enable Touchpad. ” After re-enabling the Touchpad, make sure to test if the cursor is working properly by moving it around the screen. If the issue persists, you may need to update the device driver for the Touchpad.

Check for Dirt and Clean Your Device

A laptop touchpad covered in dust

  • Inspect the touchpad and mouse buttons for any visible dirt or debris
    • Use a microfiber cloth or compressed air to gently clean the touchpad and buttons
    • Make sure to remove any dirt or debris that may be interfering with the cursor’s movement
  • Check the mouse sensor for dirt or blockage
    • If the mouse sensor is dirty, use a cotton swab lightly dampened with rubbing alcohol to clean it
    • Ensure that the sensor is free from any obstructions that may be affecting its functionality

Update Device Drivers

1. Open the Device Manager by right-clicking the Start button and selecting it from the context menu.

2. Locate the mouse or touchpad driver under the ‘Mice and other pointing devices’ section.

3. Right-click on the driver and select ‘Update driver’ to search for the latest driver software online.

If updating the driver doesn’t solve the issue, consider uninstalling and reinstalling the driver. This can help fix any corrupted driver files that may be causing the problem.

Check Windows Settings

Windows Control Panel

To check Windows settings for cursor issues, go to the Control Panel and select “Mouse” or “Hardware and Sound” options. Under the “Mouse” settings, ensure that the cursor speed and sensitivity are adjusted to your preference. Update your mouse driver by right-clicking on the Start button, selecting “Device Manager,” then expanding “Mice and other pointing devices. ” Right-click on your mouse and choose “Update driver. “ If your touchpad is not working, go to “Settings” -> “Devices” -> “Mouse & Touchpad” and make sure the touchpad is enabled. Restart your laptop after making any changes to see if the issue is resolved.

Adjust Bluetooth and Wireless Connections

If you are experiencing issues with your cursor not working, a simple solution could be to toggle the Bluetooth or wireless connection off and on to reset the connection. This can sometimes help resolve any connectivity issues that may be causing the problem.

If toggling the connections does not work, you may need to update the drivers for your Bluetooth or wireless adapter. Visit the manufacturer’s website to download and install the latest drivers for your specific device.

In some cases, restarting your laptop after updating the drivers can help ensure that the changes take effect and resolve the issue with your cursor not working properly.

Change USB Ports

1. Locate the USB ports on your laptop.

2. Safely remove any devices currently plugged in.

3. Gently unplug the USB cable from the current port.

4. Insert the USB cable into a different port on your laptop.

5. Test your cursor to see if it is now working properly.

If your cursor is still not working, you may need to troubleshoot further or consider seeking professional help.

Use on an Appropriate Surface

Additionally, ensure that your mouse or touchpad is clean and free from any dirt or grime that may be affecting its functionality. Use a microfiber cloth and some isopropyl alcohol to gently clean the surface.

Avoid using your mouse or touchpad near water or food, as this can cause damage to the hardware. If your cursor is still not working properly, try resetting your computer or updating the drivers to see if that resolves the issue.

Troubleshoot Device Issues

Issue Solution
Cursor not moving Check if the touchpad is enabled. Try pressing the touchpad toggle key on your keyboard. If that doesn’t work, check for any driver updates or try restarting your laptop.
Cursor moving erratically Make sure your touchpad is clean and free of any dust or debris. Adjust the touchpad sensitivity settings in your laptop’s control panel. If the issue persists, consider updating your touchpad drivers.
Cursor disappearing Check if the cursor is hidden due to a setting or software issue. Try pressing the function key that shows the cursor. If that doesn’t work, try updating your touchpad drivers.
Touchpad not responding Try connecting an external mouse to see if the issue is with the touchpad itself. If the touchpad still doesn’t respond, try restarting your laptop or checking for driver updates.


How do I fix an unresponsive cursor?

To fix an unresponsive cursor, you can check the mouse connection, power source, and Bluetooth connection. Try changing the USB port, updating drivers, and Windows, then restart your device. Clean the mouse and use it on a suitable surface.

How do I reactivate my cursor?

To reactivate your cursor, press the function key that corresponds to enabling your mouse cursor, such as F6 or F9.

How do I unfreeze my cursor?

To unfreeze your cursor, you can try pressing the touchpad icon key (often F5, F7, or F9). If this doesn’t work, press the touchpad icon key together with the “Fn” key on your laptop.

How do I get my cursor pointer back?

To get your cursor pointer back, navigate to the Mouse Properties window, click the Pointer Options tab, and check the box next to Show location of pointer when I press the CTRL key under Visibility.

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