Having trouble with Mojang’s password reset email not sending or being recognized? Let’s discuss some common issues and solutions.
Troubleshooting Non-Arrival of Reset Emails
If you are experiencing issues with receiving reset emails from Mojang, there are a few troubleshooting steps you can try. First, check your spam or junk folder to see if the email was filtered there. If you still can’t find it, try adding Mojang to your safe sender list in your email settings. You can also try using a different email address to see if the reset email arrives there instead.
Steps to Change Your Minecraft Credentials
- Open your email account.
- Go to the spam or junk folder.
- Look for any emails from Mojang or Minecraft.
Whitelist Mojang Email Address
- Open your email account.
- Go to the settings or options menu.
- Find the option to whitelist or mark as safe sender.
- Add Mojang’s email address to the whitelist or safe sender list.
Contact Mojang Support
- Visit the Mojang support website.
- Look for the contact or help section.
- Submit a support ticket or request for assistance with the password reset email issue.
Verifying Account and Contact Information
If you’re having trouble with Mojang password reset email not sending or being recognized, the first step is to verify your account and contact information. Make sure your email address is correct in your account settings and check your spam or junk folder for the reset email. If you still don’t receive it, try adding Mojang’s email address to your safe sender list to prevent it from being marked as spam. If the issue persists, reach out to Mojang support for further assistance.
Resolving Email Delivery Issues
| Issue | Possible Solutions |
|---|---|
| Email not sending | 1. Check spam or junk folder 2. Verify email address is correct 3. Contact email service provider |
| Email not recognized | 1. Verify account exists 2. Check for typos in email address 3. Contact Mojang support for assistance |
