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Windows laptop shuts down when unplugged even with new battery

Have you ever experienced your Windows laptop shutting down unexpectedly when unplugged, even with a new battery?

Power Reset Your Device

Laptop with power button and reset symbol

To power reset your laptop, first shut it down completely. Once it’s off, unplug the power adapter and remove the battery if it’s removable. Hold down the power button for about 30 seconds to drain any residual power from the system.

Next, reinsert the battery (if applicable) and plug in the power adapter. Turn on your laptop and see if the issue persists. If the problem continues, you may need to troubleshoot further or seek professional help.

It’s also a good idea to check for any software updates or driver issues that may be causing the power problem. Make sure your operating system is up to date and that all your drivers are current.

If you’re still experiencing issues with your laptop shutting down when unplugged, it may be a hardware issue that requires professional repair. In this case, contact the manufacturer or a certified technician for assistance.

By power resetting your device and checking for software updates, you may be able to resolve the issue of your Windows laptop shutting down unexpectedly when unplugged.

Adjust Power Settings

Power Setting Recommended Setting
Power Plan Set to Balanced or Power Saver
Brightness Lower the screen brightness
Sleep Settings Extend the time before the laptop goes to sleep
Background Apps Turn off unnecessary background apps
USB Devices Disconnect any unnecessary USB devices

Update or Reinstall Battery Drivers

If your Windows laptop shuts down when unplugged even with a new battery, it may be due to outdated or corrupted battery drivers. Updating or reinstalling the battery drivers can often resolve this issue.

To update or reinstall battery drivers:

1. Press the Windows key + X on your keyboard and select “Device Manager” from the menu that appears.

2. In Device Manager, expand the “Batteries” category.

3. Right-click on the battery driver and select “Update driver.”

4. Follow the on-screen instructions to update the driver. If there is an option to search automatically for updated driver software, select that.

5. If updating the driver does not work, you can try uninstalling the driver by right-clicking on it and selecting “Uninstall device.” Then restart your laptop and the driver should automatically reinstall.

6. If the issue persists after updating or reinstalling the driver, you may need to download the latest battery driver from the manufacturer’s website and install it manually.

7. After updating or reinstalling the battery drivers, restart your laptop and see if the problem is resolved. If not, there may be other underlying issues causing the shutdown when unplugged.

Run Power Troubleshooter and BIOS Update

  • Press Windows key + I to open Settings.
  • Select Update & Security.
  • Click on Troubleshoot from the left pane.
  • Scroll down and select Power.
  • Click on Run the troubleshooter.

BIOS Update

  • Go to the manufacturer’s website and search for the latest BIOS update for your laptop model.
  • Download the BIOS update file.
  • Follow the manufacturer’s instructions to update the BIOS.
  • Restart your laptop after the BIOS update is complete.


Why does my laptop keep shutting down when I unplug it?

Your laptop may be shutting down when unplugged due to a faulty battery. Try running a battery check through the manufacturer’s support assistant to see if there are any issues detected. Additionally, check the battery icon to see if it is showing 255% available when plugged in, as this may indicate a problem with the battery itself.

Why does my laptop battery says 100 but dies when unplugged?

Your laptop battery says 100% but dies when unplugged because the battery may be old or faulty, causing it to not hold a charge properly.

Why does my laptop shut off when I disconnect from the charger?

Your laptop shuts off when you disconnect from the charger because the battery has likely reached the end of its useful life and is no longer holding a charge.

Why is my laptop only turning on when plugged in?

Your laptop is only turning on when plugged in because of potential issues with the battery or power settings. Make sure the battery is properly seated and clean the contacts if needed. Additionally, check the power settings on your laptop to ensure everything is configured correctly.

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