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Fix iPhone 7 Touchscreen Not Responding – 7 Ways

Having trouble with your iPhone 7 touchscreen not responding? Here are 7 ways to fix it.

Restart Your Device

If restarting your device does not resolve the touchscreen issue, try a hard reset. To perform a hard reset on your iPhone 7, press and hold both the power button and the volume down button simultaneously until the Apple logo appears.

If the touchscreen is still not responding after a hard reset, check for any software updates that may be available for your device. Go to Settings > General > Software Update to see if there are any updates available for your iPhone 7.

If the touchscreen issue persists, try cleaning the screen and the touchscreen with a soft, lint-free cloth. Make sure there is no debris or dirt on the screen that could be interfering with its responsiveness.

Another troubleshooting step to try is to remove the screen protector from your iPhone 7. Sometimes screen protectors can cause touchscreen issues, so removing it may help resolve the problem.

If none of the above solutions work, consider restoring your iPhone to its factory settings. Before doing this, make sure to back up your data to iCloud or iTunes to avoid losing any important information.

If the touchscreen issue continues even after restoring your device, it may be a hardware problem that requires professional repair. Contact Apple Support or visit an Apple Store for further assistance.

Clean Screen and Remove Accessories

  • Turn off your iPhone 7 before cleaning the screen.
  • Use a microfiber cloth to gently wipe the screen to remove any dirt, dust, or smudges.
  • Remove any screen protectors or cases that may be blocking the touchscreen functionality.
  • Check for any water or liquid damage on the screen or accessories.
  • Allow the screen to dry completely before turning your iPhone 7 back on.

Update or Reset Your iPhone

1. Check for updates: Make sure your iPhone is running the latest software version by going to Settings > General > Software Update.

2. Restart your iPhone: Try restarting your device by holding down the power button until the slider appears. Slide to power off, then turn back on after a few seconds.

3. Reset all settings: If restarting didn’t work, go to Settings > General > Reset > Reset All Settings. This won’t delete any data but will reset all settings to default.

4. Restore from backup: If the issue persists, try restoring your iPhone from a backup by connecting to iTunes or iCloud.

5. Check for water damage: Make sure your iPhone hasn’t been exposed to water or moisture, as this can cause touchscreen issues. Look for any signs of liquid damage.

6. Remove screen protector: If you have a screen protector on your iPhone, try removing it to see if that resolves the touchscreen problem.

7. Contact Apple Support: If none of the above steps work, it may be a hardware issue. Contact Apple Support or visit an Apple Store for further assistance.

Seek Apple Customer Support

1. Restart your iPhone 7 by holding down the power button until the slider appears, then slide to power off. Once off, hold the power button again to turn it back on.

2. Make sure your iPhone 7 is running the latest software update. Go to Settings > General > Software Update to check for any available updates.

3. Clean the touchscreen with a soft, lint-free cloth to remove any debris or dirt that may be causing the issue.

4. If your iPhone 7 is in a case, try removing it to see if the touchscreen responds better without it.

5. Reset all settings on your iPhone 7 by going to Settings > General > Reset > Reset All Settings. This will not delete any data but will reset all settings to their default.

6. Try restoring your iPhone 7 to factory settings. Make sure to back up your data first, then go to Settings > General > Reset > Erase All Content and Settings.

7. If none of the above solutions work, contact Apple customer support for further assistance. They may be able to provide additional troubleshooting steps or recommend repair options.

FAQ

How do you fix an iPhone screen that won’t respond to touch?

To fix an iPhone screen that won’t respond to touch, you can try restarting the phone by following these steps:
Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button until you see the Apple logo (about 10 seconds). If the screen still doesn’t respond, try charging the iPhone for one hour and then attempt to restart it again.

How do I fix a unresponsive touch screen?

To fix an unresponsive touch screen, you can start by restarting the device. Additionally, try cleaning the touch screen and screen protector, drying off your smartphone, gently tapping each corner of the phone, removing any SIM cards or memory cards, and turning on Safe Mode for Android or Windows safe mode.

What causes iPhone 7 screen to freeze?

The cause of iPhone 7 screen freezing is often due to the presence of RAM-consuming apps that drain memory and battery life, leading to the phone freezing.

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