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HP Monitor Not Working – Display Won’t Turn On

Having trouble with your HP monitor not turning on? Let’s troubleshoot the issue together.

Testing and Troubleshooting Connection

HP monitor cable connection

  • Check the power connection
    • Ensure the monitor is plugged into a working power outlet
    • Check that the power cable is securely connected to the monitor
    • Try using a different power cable to rule out a faulty cable
  • Inspect the video connection
    • Verify that the video cable is properly connected to both the monitor and the computer
    • Try using a different video cable to rule out a faulty cable
    • Test the monitor with a different computer to see if the issue is with the computer or the monitor
  • Check for loose connections
    • Make sure all connections are securely plugged in
    • Inspect the cable ports for any damage or debris
    • Try wiggling the connections to see if the display flickers or turns on

BIOS Setup and Updates

To access the BIOS setup and update it on an HP monitor that is not working and the display won’t turn on, follow these steps:

Step 1: Turn off the computer and the monitor completely.

Step 2: Turn on the computer and repeatedly press the BIOS access key as soon as you see the manufacturer’s logo on the screen. The BIOS access key varies depending on the computer’s manufacturer, but for HP monitors, it is usually the F10 key.

Step 3: Once you are in the BIOS setup, navigate to the “Update BIOS” option. Follow the on-screen instructions to update the BIOS to the latest version available for your HP monitor.

Step 4: After updating the BIOS, save the changes and exit the BIOS setup. Restart the computer and check if the display on the HP monitor is now working properly.

If the display on the HP monitor still does not turn on after updating the BIOS, you may need to troubleshoot other possible issues such as the graphics card, device drivers, or connections. Consider checking the connections between the monitor and the computer, ensuring the graphics card is properly seated, and updating the graphics card drivers to the latest version compatible with your operating system, like Windows 10.

Boot Mode and System Reset Strategies

If your HP monitor is not working and the display won’t turn on, it may be necessary to try different boot mode and system reset strategies to resolve the issue.

1. Check the Boot Mode: Make sure that the computer is not in sleep mode or hibernation. Try restarting the computer to see if the monitor display turns on.

2. Perform a Hard Reset: Unplug the power cord from the monitor and the computer. Press and hold the power button on both devices for at least 15 seconds. Plug them back in and turn them on to see if the display works.

3. Reset the BIOS: Access the BIOS settings by restarting the computer and pressing the designated key (often F2 or Del) during startup. Look for an option to reset the BIOS to default settings.

4. Update Device Drivers: Make sure that the graphics card driver is up to date. Go to the manufacturer’s website to download and install the latest driver for your specific model.

5. Check the Connection: Ensure that the monitor is properly connected to the computer. Try using a different cable or port to rule out any issues with the connection.

Remember to follow these steps carefully and systematically to troubleshoot the problem with your HP monitor not working. If the issue persists, it may be necessary to seek further assistance from a professional technician.

Protective Measures for System Stability

Protective Measures for System Stability
1. Check Power Connection
Make sure the monitor is properly plugged into a working power outlet and that the power cable is securely connected to the monitor.
2. Reset Monitor Settings
Try resetting the monitor settings to default by accessing the on-screen menu and selecting the reset option.
3. Update Graphics Drivers
Ensure that your computer’s graphics drivers are up to date to prevent compatibility issues that may cause the display to not turn on.
4. Test with Another Device
Connect the monitor to another device, such as a laptop or another computer, to determine if the issue lies with the monitor or the computer.


Why are my HP monitors not working?

Your HP monitors may not be working because of power issues. Make sure to check the power source, the AC outlet, and try using a different HP power cord to troubleshoot the problem.

How do I reset my HP monitor?

To reset your HP monitor, access the onscreen display, navigate to the Advanced Menu using the plus and minus buttons, select Factory Reset, and confirm by selecting Yes.

How do I fix the black screen on my HP monitor?

To fix the black screen on your HP monitor, you can start by checking for connection issues and inspecting the video cable for damage. Additionally, try refreshing the screen using a Windows key sequence, rolling back the display driver/adapter in Safe Mode, or initiating a System Restore in Automatic Repair mode.

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