Skip to content

Fix DualShock 4 Charger Port Not Charging

Struggling with a DualShock 4 controller that won’t charge? Here’s how to fix the charger port issue.

Common Causes of Charging Issues

DualShock 4 controller with charging cable

– One common cause of charging issues with the DualShock 4 controller is a dirty or damaged charging port.
– Another common cause is a faulty USB cable or a damaged electrical connector on the cable.
– Additionally, issues with the USB hardware on the PlayStation 4 itself can also lead to charging problems.
To troubleshoot a dirty charging port, use a toothpick to carefully remove any debris or dirt that may be blocking the connection.
If the issue is with the USB cable or electrical connector, try using a different cable to see if that resolves the problem.
– Sometimes, a simple power cycling of the PlayStation 4 can also help resolve charging issues.
Make sure to check for any firmware updates for the controller and the PlayStation 4, as outdated firmware can sometimes cause charging problems.
– It’s also important to ensure that the controller’s battery is not completely drained, as this can prevent it from charging properly.

Troubleshooting and Repair Tips

  • Check the Charger and Cable
    • Inspect the charging cable for any signs of damage or wear.
    • Try using a different charger and cable to see if the issue is with the original set.
  • Clean the Charger Port
    • Use compressed air to blow out any debris or dust from the charger port.
    • Gently clean the port with a cotton swab and rubbing alcohol to remove any dirt or grime.
  • Reset the Controller
    • Press and hold the reset button on the back of the controller for 10 seconds.
    • Connect the controller to a power source and see if it begins to charge.
  • Inspect for Physical Damage
    • Check the charger port for any visible damage or bent pins.
    • If there is damage, consider seeking professional repair or replacement.
  • Update the Controller Firmware
    • Connect the controller to a computer and use the official firmware update tool to check for updates.
    • Follow the on-screen instructions to update the firmware if necessary.

Alternative Charging Techniques

A picture of different types of charging cables and adapters.

Another technique to try is power cycling the controller. To do this, disconnect the controller from the power source and press and hold the reset button on the back of the controller for a few seconds. Then, reconnect the controller to the power source and see if it starts charging.

If power cycling doesn’t work, you can also try cleaning the charger port. Use a toothpick to gently remove any dust or debris that may be blocking the connection. Be careful not to damage the port while doing this.

Sometimes, the issue may not be with the charger port itself, but with the battery. If you have access to another DualShock 4 controller, try swapping the batteries to see if that resolves the charging issue.

If none of these techniques work, it may be time to consider professional troubleshooting. Contact the manufacturer or seek assistance from a professional technician to diagnose and fix the problem.

Maintenance and Battery Questions

DualShock 4 controller and charging cable

Question Answer
How often should I clean the charger port? It is recommended to clean the charger port regularly, especially if you notice any dirt or debris inside the port.
Can using a different charger affect the battery? Using a different charger than the one provided with the DualShock 4 controller can potentially affect the battery’s performance.
What should I do if the battery is not holding a charge? If the battery is not holding a charge, it may need to be replaced. Contact the manufacturer for further assistance.
Is it safe to leave the controller charging overnight? It is generally safe to leave the controller charging overnight, but it is recommended to unplug it once fully charged to avoid overcharging.
Was this article helpful?