Are you struggling with the PS4 error code CE-37813-2 and unable to connect to your WiFi? Let’s dive into some solutions to fix this issue.
Reboot Your Console and Networking Equipment
To fix PS4 error code CE-37813-2 Wifi connection, start by rebooting your console and networking equipment. First, turn off your PS4 by holding down the power button until it shuts off completely. Then, unplug the power cable from the back of the console. Next, power cycle your modem and router by unplugging them from the power source.
Wait for 5 minutes before plugging them back in. Once both your console and networking equipment have been rebooted, turn on your PS4 and attempt to reconnect to the Wifi network. If the error persists, consider troubleshooting other potential issues such as checking for any system software updates, ensuring your router’s firmware is up to date, and checking for any potential interference with other wireless devices.
Evaluate and Adjust Your Connection Settings
- Check your network settings to ensure that you are connected to the correct network and that the password is entered correctly.
- Move your PS4 closer to the router to improve the strength of the Wi-Fi signal.
- Check for interference from other devices or nearby networks that could be affecting your connection.
- Switch to a wired connection if possible to eliminate any potential Wi-Fi issues.
- Reset your router by unplugging it for a few minutes and then plugging it back in to see if that resolves the issue.
Modify Network Configuration Details
If using Wi-Fi, select your network and enter the password. Once connected, highlight the network and press the Options button. Choose “Advanced Settings” and then select “DHCP Host Name.” Change the value to “Do Not Specify.”
If using a LAN connection, select the “Custom” option and follow the on-screen instructions. When prompted for DHCP Host Name, select “Do Not Specify.”
After making these changes, restart your PS4 and attempt to reconnect to the internet. If the error persists, consider power cycling your router and modem.
Remember to also check for any firmware updates for your router and ensure that your network settings comply with the requirements of your Internet Service Provider.
By making these modifications to your network configuration details, you can troubleshoot and resolve the CE-37813-2 error on your PS4.
Rebuild the PS4 Database
| Step | Description |
|---|---|
| 1 | Turn off the PS4 completely by holding the power button for at least 7 seconds until you hear a second beep. |
| 2 | Connect the DualShock 4 controller to the PS4 using a USB cable and press the PS button to turn on the console. |
| 3 | Select “Rebuild Database” from the Safe Mode menu. |
| 4 | Wait for the process to complete. This may take some time depending on the amount of data on the PS4. |
| 5 | Once the process is complete, the PS4 will restart and the database will be rebuilt. |
Consider Network Hardware Reset or Replacement
If you are still experiencing the CE-37813-2 error code after trying the previous troubleshooting steps, it may be time to consider a network hardware reset or replacement.
First, try power cycling your router and modem by unplugging them for at least 30 seconds and then plugging them back in. This can often resolve connectivity issues.
If power cycling doesn’t work, you may need to reset your network hardware to its factory settings. Refer to your router or modem’s manual for instructions on how to do this. Keep in mind that this will erase any custom settings, so be prepared to reconfigure your network.
If resetting the hardware doesn’t work, it may be time to consider replacing it. This could be necessary if the hardware is outdated or malfunctioning. Look for a router or modem that is compatible with the PlayStation 4 and offers the features you need for a reliable connection.
Taking these steps to reset or replace your network hardware can help resolve the CE-37813-2 error code and get you back to enjoying your PlayStation 4 without connectivity issues.
