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Fix Brother MFC Printer Offline Issue

In this article, I will discuss how to fix the Brother MFC printer offline issue.

Verify Power and Error Status

Brother MFC printer power and error status display.

  • Check the power cable: Make sure the power cable is securely plugged into the outlet and the printer.
  • Check the power button: Ensure the printer is turned on by pressing the power button.
  • Check for error messages: Look at the printer display for any error messages or blinking lights indicating a problem.
  • Restart the printer: Turn off the printer, wait a few seconds, and then turn it back on to see if that resolves the issue.

Confirm Printer Connection

Printer connection screen

To confirm the printer connection on your Brother MFC printer, follow these steps:

1. Check the printer’s physical connection: Ensure that the printer is properly connected to the power source and turned on. Make sure the USB or Ethernet cable is securely connected to both the printer and the computer.

2. Verify the network connection: If your Brother MFC printer is connected wirelessly, check if it is connected to the correct network. Look for the Wi-Fi icon on the printer’s display to confirm the connection.

3. Print a network configuration page: To check the IP address of your printer, you can print a network configuration page. This will help you verify that the printer is connected to the same network as your computer.

4. Restart the printer and computer: Sometimes, simply restarting both the printer and the computer can resolve connection issues. Turn off both devices, wait for a few seconds, and then turn them back on.

If you have gone through these steps and the Brother MFC printer is still offline, you may need to troubleshoot further by checking the printer driver, network settings, or any error messages displayed.

Check Operating System Compatibility

Operating System Compatibility
Windows 10 Compatible
Windows 8 Compatible
Windows 7 Compatible
Mac OS X Compatible
Linux Compatibility may vary, check manufacturer’s website for details

Troubleshoot USB or Network Issues

USB or network connection cables.

If you are facing USB or network issues with your Brother MFC printer, there are a few troubleshooting steps you can take to resolve the problem.

First, make sure that all cables are securely connected and there are no loose connections. If using a USB connection, try using a different USB port on your computer.

Check the network connection by restarting your router or wireless access point. Ensure that the printer is connected to the same network as your computer.

If you are still facing issues, try updating the printer driver by downloading the latest driver from the manufacturer’s website.

In Windows, you can check the printer status in the Control Panel. Make sure the printer is set as the default printer and is not in sleep mode.

If the printer is showing as offline, try restarting the printer and your computer.

Check the IP address of the printer to ensure it is correctly configured. You can do this by printing a network configuration page from the printer.

If you are still unable to resolve the issue, try restarting both your printer and computer.


How do you get your Brother printer back online?

To get your Brother printer back online, you can simply select “Use Printer Offline” and then switch the device back online. Once done, you can try printing again.

How do I get my printer back online?

To get your printer back online, you should first ensure that it is turned on and connected to the correct Wi-Fi network. Try unplugging and restarting the printer, setting it as the default printer, clearing the print queue, resetting the printing queue service, and removing and reinstalling the printer on your device.

Why does my printer keep saying its offline?

Your printer may keep saying it’s offline due to network connection issues or being set to offline mode by mistake.

Why is my Brother printer not connecting to the Internet?

Your Brother printer may not be connecting to the Internet due to weak Wi-Fi signal, incorrect Wi-Fi network settings, or software issues such as out-of-date firmware or drivers.

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